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Spark Chemistry Pty Ltd ("Spark Chemistry", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
 

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase tickets, register for events, or participate in any Spark Chemistry speed dating event.

This Privacy Policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Who We Are

Spark Chemistry Pty Ltd organises social and speed dating events throughout Australia.

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For any privacy enquiries, please contact:

Email: events@sparkchemistry.com.au

Website: www.sparkchemistry.com.au
 

2. Information We Collect

Depending on your interaction with us, we may collect:

Personal Information

• Full name

• Email address

• Mobile phone number

• Date of birth

• Gender

• Age range

• Emergency contact (if provided)

• Billing information

• Ticket purchase history

Event Information

• Event registrations

• Attendance records

• Match selections

• Event preferences

• Communication history

• Feedback surveys

Website Information

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When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of access

• Cookies and analytics information
   

3. Why We Collect Your Information

We collect personal information to:

• Process ticket purchases

• Register you for events

• Verify eligibility

• Communicate event details

• Provide match results

• Improve our events

• Respond to customer enquiries

• Send booking confirmations

• Comply with legal obligations

• Prevent fraud or misuse

• Maintain participant safety

Where you have consented, we may also send promotional offers and upcoming event information.
 

4. Match Information

Your event preferences and match selections are confidential.

Spark Chemistry will only disclose a match where:

• both participants have mutually selected each other.

We will never reveal:

• who did not select you;

• your selections to other participants;

• private event responses.
   

5. Payment Information

Payments are processed securely through third-party payment providers.

Spark Chemistry does not store complete credit or debit card details on our servers.
 

6. Disclosure of Information

We may disclose personal information to:

• payment processors

• ticketing providers

• website hosting providers

• email communication providers

• event venues where necessary

• professional advisers

• law enforcement agencies where required by law

We do not sell or rent personal information to third parties.
 

7. Marketing Communications

If you have opted in, we may send:

• upcoming event announcements

• promotions

• discounts

• newsletters

• special offers

You may unsubscribe at any time by:

• clicking the unsubscribe link in our emails, or

• contacting us directly.
   

8. Cookies

Our website may use cookies to:

• remember your preferences

• improve website performance

• analyse website traffic

• measure advertising effectiveness

You may disable cookies through your browser settings, although some website features may not function correctly.

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9. Website Analytics

We may use analytics services such as Google Analytics to better understand how visitors use our website.

These services may collect anonymous information including:

• pages visited

• session duration

• referral websites

• approximate geographic location

 

10. Photography & Video

Photographs or videos may occasionally be taken during events for promotional purposes.

If you do not wish to appear in photographs or videos, please notify event staff before the event begins.

We will make reasonable efforts to respect your request.

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11. Data Security

We take reasonable steps to protect your personal information against:

• unauthorised access

• misuse

• interference

• loss

• modification

• disclosure

Security measures may include:

• SSL website encryption

• secure payment processing

• password-protected systems

• limited staff access

• regular software updates

While we take reasonable precautions, no method of electronic transmission is completely secure.

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12. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services

• administer events

• communicate match results

• resolve disputes

• comply with legal obligations

When information is no longer required, it is securely deleted or de-identified where appropriate.

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13. Access and Correction

You may request access to your personal information held by Spark Chemistry.

You may also request correction of inaccurate or incomplete information.

Requests should be sent to:

events@sparkchemistry.com.au

We may need to verify your identity before processing your request.

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14. Overseas Disclosure

Some of our technology providers may store or process information outside Australia.

Where this occurs, Spark Chemistry will take reasonable steps to ensure your information receives an appropriate level of protection consistent with Australian privacy laws.
 

15. Children's Privacy

Spark Chemistry events are intended only for adults aged 18 years and over.

We do not knowingly collect personal information from persons under 18 years of age.
 

16. Links to Other Websites

Our website may contain links to third-party websites.

Spark Chemistry is not responsible for the privacy practices of external websites.

We encourage users to review the privacy policies of those websites.
 

17. Complaints

If you believe we have mishandled your personal information, please contact us first.

Email: events@sparkchemistry.com.au

We will investigate your complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

18. Changes to This Privacy Policy

Spark Chemistry may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated revision date.
 

19. Contact Us

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Spark Chemistry Pty Ltd

Privacy Officer

Email: events@sparkchemistry.com.au

Website: www.sparkchemistry.com.au

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Your Privacy Rights

By registering for a Spark Chemistry event or using our website, you acknowledge that you have read and understood this Privacy Policy.

If you have questions about how your personal information is handled, please contact us using the details above.